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Archive for the ‘social media’ Category

Why unhappy people are good for your brand

August 13th, 2010 by Al Robertson

A little while back, I developed a positioning and wrote a website for a company that needed to talk directly to a very web-savvy consumer community. As part of the writing process, I persuaded the company to set up a blog, which would be continued by an internal writer after I’d moved on. A few [...]